Wastewater Administration

Wastewater Administration consists of several staff and technical positions. The primary responsibility of the Administration staff is to support the Sanitary Sewer and Operational and Management Teams. Staff members are multi-disciplined and are therefore able to "fill in" for various positions during periods of prolonged employee absences.

Wastewater Administrator


The Wastewater Administrator maintains administrative authority over the division by working with and directing the Assistant Administrator as the head of daily operations. In addition he is directly responsible for the oversight and evaluation of capital and larger in-house work projects involving the Sanitary Sewer system. Policy directives from the Public Works Director, Assistant City Managers, and the City Manager are implemented by the Wastewater Administrator. Internal and external policy directives are used by the Wastewater Administrator for budget monitoring and development.

Assistant Wastewater Administrator


The Assistant Wastewater Administrator is directly responsible for the daily operation of the entire Wastewater Division. Reporting directly to the Administrator, this position is also responsible for development and implementation of safety, training, and other relevant plans and programs. The Assistant Administrator fills in for the Administrator during absences for sick leave and vacation.


Programs Coordinator


The Programs Coordinator is responsible for managing a variety of Wastewater programs to ensure compliance with federal and state regulatory agencies. Programs include the Fats Oils and Grease (FOG) program and the Management, Operations, and Maintenance (MOM) program. Reporting directly to the Wastewater Administrator, this position also oversees the divisional requirements of the Regional State Order of Consent (SOC) with the Virginia Department of Environmental Quality (VDEQ).

Wastewater Inspector


Under the supervision of the Programs Coordinator this position is responsible for enforcing the Wastewater Ordinance. The Wastewater Inspector monitors the discharge of FOG into the City’s wastewater system and inspecting the city’s Food Service Establishment (FSE) properties to ensure compliance with the city’s FOG portion of the Wastewater Ordinance. The Wastewater Inspector is also responsible for ensuring illicit discharges of stormwater to the wastewater system are disconnected. This position requires a Conservator of the Peace who can issue summons to court when necessary.

Staff Technician


The Staff Technician is responsible for assuring financial, personnel, safety and other Wastewater Division records and documents are up to date. The Staff Technician also ensures that operational material, supplies, and utility billings are properly requisitioned, paid and accounted. In addition, this position holds the primary responsibility of payroll entry, database management, enterprise resource planning software (MUNIS), service request / work order entry utilizing the Cityworks IMS (Information Management System) of CMMS (Computerized Maintenance Management System), and accident / incident reports. This position serves as primary administrative support to the Administrator, Assistant Administrator, and Operations Superintendents.

Administrative Assistant II


Performs administrative duties to include photocopying, faxing, mailing, filing, preparing correspondence, receiving visitors, answering telephones, arranging conference calls, and scheduling meetings. Interacts with the public and others outside of the work unit to obtain and provide information; screens and responds to general inquiries and complaints; and provides information on policies and procedures. Maintains the status and location of crews; dispatches crew or other field personnel; dispatches on-call work crews as needed according to emergency recall procedures; keeps supervisors and management staff briefed on emergency situations; notifies Police and Fire Departments of emergency situations; coordinates Miss Utility requests as needed. Monitors pump station alarm systems utilizing SCADA software. Responsible for data entry relating to labor, equipment and comments to work orders in Work Order Management System. Monitors work order system for order completion and accuracy; and closes out work orders and service requests.