Information Technology

Information Technology (IT) develops systems to improve citizen access to information and services and enables business units to deliver key services in a more effective and cost-efficient manner. IT enables the business of public service and supports a successful city government by providing reliable communications and information delivery across the enterprise.

Responsibilities


  • IT is tasked with the following areas of responsibility:
  • Server management and desktop computer support
  • Public safety radio support and infrastructure design and support
  • Mainframe operation and support
  • Telephone system support and next generation design for VoIP
  • Data network design, administration, and security
  • Database analysis and administration
  • E-Mail system management
  • Project management of technology projects and strategic planning
  • Application support and contractor liaison
  • E-Government services and web site management for staff and citizens
  • Geographic Information Systems (GIS) with mapping and analysis
  • Technology helpdesk support and training

Service Areas


IT is employed in many service areas throughout the City, including:
  • Traffic light scheduling
  • Street repair
  • Trash pickup monitoring and scheduling
  • Budgeting and financial forecasting
  • Jail management
  • Building security monitoring
  • Legal case management
  • Voter registration