Weather Policies & Updates

 COVID-19 Updates:

Our main office is currently closed to the public. You can reach us by phone at 757-926-1400, Monday – Friday, from 8:00 AM to 5:00 PM. You may also contact us at nnparks-and-recreation@nnva.gov.

OPEN:
- All 36 parks maintained by Newport News Parks Division
- Beaches open for exercise and fishing
Newport News Golf Club 
- Boat launches and fishing piers
- Archery range (valid safety card required)
- Disc golf course
- Wildlife rehabilitation program, call 757-886-7916 before bringing any injured or orphaned wildlife

CLOSED TO THE PUBLIC:
- Discovery Center
- Newport News Visitor Center
- Deer Park Ranger Station
-Newport News Park Campground and Campsite Office
- All public restrooms
- All playgrounds
- All volleyball and basketball courts
- Fido Field Dog Park
- Riverview Farm Park Skate Park
- Rentals of boats, bikes, and discs

Please note that all openings are subject to change. We ask that you maintain proper social distancing at all times. Feel free to call 757-888-3333 from 7 a.m. to 8 p.m. daily if you have any questions about closures before visiting one of our parks.


The Peninsula Regional Animal Shelter is currently operating under normal operating hours  for adoptions, owner surrenders, stray drop offs and reclaims. 

  1. Please see here for information about making an Adoption Appointment.
  2. We have asked that all feral cat trapping stop for the time being. We will announce when we are able to start taking them in. Of course, we will always take in sick and injured feral cats.
  3. Both Newport News and Hampton have stopped selling pet licenses for the time being.
  4. Thank you for your support and understanding. Stay safe!
Newport News Animal Services


The Newport News Animal Services Division, which provides animal control for both the city of Newport News and the city of Poquoson, has modified its operating schedule. Animal Control Officers will respond to general animal control calls for service from 7:00 a.m. until 6:00 p.m. daily, taking emergency service calls only from 6:00 p.m. until 7:00 a.m. Emergency service calls include the following:

  • Sick or injured animals.
  • Animal cruelties where the life of the animal is in danger or an animal has been killed.
  • Bites from stray animals.
  • Animal bites involving serious bodily injuries.
  • Vicious or dangerous dogs.
  • Police, Fire, or EMS emergency assistance calls and search warrants.
  • Large livestock running stray.

The Animal Services Division can be reached at 757-595-7387.



Newport News Parks, Recreation & Tourism 
Cancels May 2020 Special Events

Newport News Parks, Recreation & Tourism has canceled the Newport News Children’s Festival of Friends (scheduled for May 2), the National Train Day Celebration (scheduled for May 9), and Third Thursdays Live (scheduled for May 21). Newport News officials are continuing to monitor and respond to the coronavirus outbreak. 

Downing-Gross Cultural Arts Center- 

Brittany Burrell has been rescheduled to September 25, 2020. Tickets that have already been purchased for this show will be honored on the new date. 

CANCELED: Virginia Opera presents The Pirates of Penzance - Thursday, April 9, 2020

RESCHEDULED:  The Ella Fitzgerald Music Festival 2020

- The Ladies of Song Vocal Competition has been rescheduled to Thursday, October 8th, 2020. Tickets that have already been purchased for this event will be honored on the new date. 

- An Evening with Avery Sunshine has been rescheduled to October 10, 2020. Tickets that have already been purchased for this event will be honored on the new date. 

In an effort to slow the spread of COVID-19, the city is enhancing its social distancing measures. The following actions are effective immediately, and will remain in effect until further notice.

  • All city offices, facilities and buildings are closed to the public. This includes city hall, offices at city center, Treasurer’s Office, Commissioner of the Revenue’s Office, Voter Registrar’s Office, Visitor Center, public libraries, recreation centers, and senior centers.
  • All city sponsored events, programs, classes and activities scheduled during this time are canceled.
  • Four Oaks Day Service Center is closed.
  • The Brooks Crossing Opportunity Center and iLab are closed.  
  • Solid waste collections will continue to take place as scheduled; however, the Recovery Operations Center is closed to the public.
  • The Peninsula Regional Animal Shelter will remain open normal hours for adoptions, as well as owner surrenders, reclaims and stray drop offs.
  • Newport News Police Department headquarters lobby and all three precincts will remain open. Fingerprinting and the retrieval of property and evidence has been suspended.
  • Newport News General District Court, Circuit Court and Juvenile & Domestic Relations Court are operating with restricted dockets until April 6. For more information, see the Newport News Courts section below.
  • The Newport News Sheriff's Office has suspended physical visitation, but video visitation is still available. The weekender and volunteer programs are canceled until at least April 3.
  • Newport News Juvenile Services has suspended in-person visitation.
  • Codes Compliance trades inspections will continue based on availability, but property maintenance inspections will only occur where there is an immediate life/safety issue. Permit applications, building and equipment plans are available online. Permit and inspection fees can be submitted via mail or placed in the Treasurer's drop boxes at City Hall and their satellite office in Denbigh.
  • The Department of Human Services will have limited access during this time, and clients should call 926-6300 for more information. Calls to the Child and Adult Protective Services and family care hotline (757-926-6161) are still being answered.
  • The City’s 311 Call Center is available for residents and can be reached at 933-2311, 311@nnva.gov or www.nnva.gov/311.

City officials will re-evaluate these actions based on the status of the outbreak and guidance from the Virginia Department of Health before reopening facilities to the public.

During the closure, residents are encouraged to use online resources for services and payments available at www.nnva.gov. 
 


Weather Closings/Cancelations Policies:
 
Park visitors are asked to call 757-888-3333 for further details before visiting any of the open parks and call 757-926-1400 between 8 AM - 5 PM for additional information.

Program Changes


The following are program specific policies for when Newport News Public Schools are closed or delayed yet city offices and departments are operating as normal:
 
  • Athletic Programs
    • The closing of Athletic Programs will be decided on a case by case basis. For cancellations call 757-591-4892.
  • Instructional Classes
    • During inclement weather, Instructional Programs will be closed if the City of Newport News is closed. If the City opens on a delay, classes and programs held before facilities open will be rescheduled. Classes and programs scheduled once facilities are open will run a scheduled.

      In the event Newport News Public Schools dismiss/close early, Instructional Programs classes will operate until facilities close. Classes and programs scheduled to run after facilities close will be rescheduled.

      During class sessions, participants may call the Instructional Programs notification service at 757-926-7277 or the main office at 757-926-1400 for program schedules and details.
  • Active Lifestyles Programs
    • All Active Lifestyles programs, classes and senior centers will be closed when City Offices are closed or delayed. In addition, the Active Lifestyles Program will be closed when Parks, Recreation & Tourism programs/facilities are closed. Please call 757-926-1400 or 757-926-1446 for program-specific closings and updates.
  • School Age Programs
    • When it is announced that City of Newport News City Offices are closed, Youth Programs will be closed as well.
    • If Newport News City Schools are closed and the City of Newport News Offices remain open, Youth Programs will operate 8:00 AM-5:30 PM at the Brittingham Midtown Community Center (or until city offices close). Each child should bring a lunch. The consolidation site location could be moved based on emergency shelter locations and space needed.
    • Please note that if there is a delay during the school year, Youth Programs operates on the same delay, i.e for a one hour delay, Youth Programs will open it's centers at 7:00 AM.
    • If schools close early, schools that have an afternoon program will open, however, you will have to pick up your child up before 5:30 p.m.
    • For more information or clarification of operations, please call the main office at 757-926-1400. For general announcements, call the administrative voice mail at 757-926-7282 or your center's voice mail. 

Disaster Preparedness Information for Your Pets


The Animal Services Division (ASD) is dedicated to educating the citizens of Newport News on how to protect their pets in the event of a disaster. Information and educational brochures are distributed during regular contacts with pet owners in the field, during special events, and through public services announcements. The ASD staff frequently meets with emergency planners, animal control agencies, animal shelters and national organizations to develop emergency plans.

Plan For Your Pets


To protect your family and pets from the effects of a disaster, you must have a plan. The best way to protect your pets is to evacuate them too. Leaving pets behind, even if you try to create a safe place for them, may result in them being injured, lost or worse.
  1. Plan Ahead to Take your Pets: Make arrangements with family or friends outside your immediate area to take in your pets. Have a list of pet-friendly hotels and boarding facilities along your evacuation route. A list of pet-friendly hotels can be found at PetsWelcome.com.
  2. Plan Ahead to Bring What You Need: Bring a leash or carrier, food and water for three days, and any necessary medications. Also bring your pet's photo and rabies vaccination certificate.
  3. Have a Backup Plan: Develop a buddy system with neighbors or relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so.
  4. Identify Your Pets: Make sure your pets are wearing up-to-date licenses and identification whether hurricane season or not. It's a good idea to include the phone number of a friend or relative outside your immediate area. Microchipping is also recommended.