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Pay Water Bill

Waterworks offers a new customer billing system effective July 5, 2007.

 Privacy Statement

Newport News Waterworks and Link2Gov, a third party contractor, request that customers supply various personal data when processing a transaction, such as name and address, credit card information, email address and telephone number.

We use this data only for the purpose of processing the transaction or communicating with the customer about the status of a transaction.

We treat this customer information as private and confidential, and we do not disclose your data to any other third parties. Additionally, we will not distribute customer information to be used in mailing lists, surveys, or any other purpose. We are committed to safeguarding the privacy of our customers' personal data.

Please Note: For payment and online services, cookies must be enabled. If there are issues accessing the page, email wwcustservice@nngov.com for assistance.

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Contact Information

Waterworks Logo

Email us at wwcustservice@nngov.com
Monitored during normal business hours

Mail:
Newport News Waterworks
700 Town Center Drive
Newport News, Virginia 23606
Directions

Phone:
(757) 926-1000
(757) 926-1100 TTP
Monday–Friday
8am–5pm

After hours emergencies only
(757) 234-4800

Additional phone numbers

Citizen's Guide to Services

The Newport News Citizen’s Guide to Services has been developed to provide you with a convenient resource to access city services and programs.

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