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Rates and Fees

Rates and Fees - Waterworks

Water rates as of July 1, 2011: Water for residential, commercial and industrial purposes shall be metered and charged for every one hundred cubic feet (HCF) or used. One HCF equals 748 gallons.

Single-metered Residential (bi-monthly billing)
Low Usage Lifeline rate is $2.89 for the first 6 HCF used.
Normal Use rate is $3.32 for >6 to 50 HCF used.
Conservation rate is $6.64 for >50 HCF used.

Industrial (monthly billing)
First Tier rate is $3.32 for >0 to 40,000 HCF used.
Second Tier rate is $2.89 for >40,000 HCF used.

General Rate (monthly accounts – commercial, business, institutional and military)
All usage is $3.32 per HCF.

For additional rate information, please view customer rates, fees and charges

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Contact Information

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Email us at wwcustservice@nngov.com
Monitored during normal business hours

Mail:
Newport News Waterworks
700 Town Center Drive
Newport News, Virginia 23606
Directions

Phone:
(757) 926-1000
(757) 926-1100 TTP
Monday–Friday
8am–5pm

After hours emergencies only
(757) 234-4800

Additional phone numbers

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