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Billing Inserts

Inserts included in customer billings.

Take a moment to look at the most recent billing insert.

Newport News Waterworks is required by federal regulation to publish and distribute an annual water quality report. The report is mailed out with paper water bills. For those who receive an eBill, please click on one of the links below to read your water quality report:

Water Quality Report  (554 kb) for customers in Hampton, Newport News, Poquoson, James City County and lower York County.

The Water Quality Report for York County well water customers in the Lightfoot area is being finalized and reviewed. It should be available in mid-May.

 

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Contact Information

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Email us at wwcustservice@nngov.com
Monitored during normal business hours

Mail:
Newport News Waterworks
700 Town Center Drive
Newport News, Virginia 23606
Directions

Phone:
(757) 926-1000
(757) 926-1100 TTP
Monday–Friday
8am–5pm

After hours emergencies only
(757) 234-4800

Additional phone numbers

Citizen's Guide to Services

The Newport News Citizen’s Guide to Services has been developed to provide you with a convenient resource to access city services and programs.

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