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Waterworks offers Payment Options

Waterworks Offers Payment Options

Pay By Credit Card

Pay by Credit or Debit Card

You can pay your water bill using your credit card or debit card from MasterCard, Visa, or Discover. Just have your card and your 12-digit account number handy.
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Pay On Line

Automatic Payment Option

Take the hassle out of paying your bill. Never worry about due dates, writing checks, or making late payments. Simply enroll in Newport News Waterworks’ Direct Debit Program to have your bills paid automatically, directly from your bank account.
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Pay On Line

Pay Online by Check

Save money on postage by paying your bill online directly from your checking account. Just have your 12-digit account number and your checkbook handy.
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Pay in Person

You are always welcome to visit us at either of our two walk-in Customer Service Centers, located at 700 Town Center Drive and 2600 Washington Avenue, both in Newport News. We’re open Monday-Friday from 8 a.m. to 5 p.m. You can also find convenient payment drop boxes at these locations.
 
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Contact Information

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Email us at wwcustservice@nngov.com
Monitored during normal business hours

Mail:
Newport News Waterworks
700 Town Center Drive
Newport News, Virginia 23606
Directions

Phone:
(757) 926-1000
(757) 926-1100 TTP
Monday–Friday
8am–5pm

After hours emergencies only
(757) 234-4800

Additional phone numbers

Citizen's Guide to Services

The Newport News Citizen’s Guide to Services has been developed to provide you with a convenient resource to access city services and programs.

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