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Customer Service & Information

Customer Service & Information - Waterworks

Important information for our Residential and Business Customers

Below are links to many documents and forms that may be of interest to you. If you have questions or need assistance, please feel free to email us at wwcustservice@nngov.com and we will get back with you.

Residential

Business

eBilling Information

Newsletter (3.0 MB)

Fact Sheets

Newsletter (3.0 MB)

Fact Sheets

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Contact Information

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Email us at wwcustservice@nngov.com
Monitored during normal business hours

Mail:
Newport News Waterworks
700 Town Center Drive
Newport News, Virginia 23606
Directions

Phone:
(757) 926-1000
(757) 926-1100 TTP
Monday–Friday
8am–5pm

After hours emergencies only
(757) 234-4800

Additional phone numbers

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