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Customer Service & Information

Customer Service & Information - Waterworks

How Can We Help You? 

RESIDENTIAL CUSTOMERS

Rates & Fees

Phone numbers, locations, & directions 

"Straight from the Tap" Newsletter (240 kb)

Backflow & Cross-connection

Water Conservation

Brochures

Outdoor Fountain

 

Car Wash

BUSINESS CUSTOMERS

Rates & Fees

Backflow & Cross-connection

New Tap Applications

"Miss Utility" & Fire Hydrant Meter Information

DEVELOPERS/CONTRACTORS

Water Pipeline Extension Agreement Information

System Development Fee

Hydrant Flow Request Form
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Contact Information

WW_Logo

Email:
wwcustservice@nngov.com
Mail:
Newport News Waterworks
700 Town Center Drive
Newport News, Virginia 23606
Directions

Phone:
(757) 926-1000
(757) 926-1100 TTP
Monday–Friday 8am–5pm

After hours emergencies only
(757) 234-4800

Additional phone numbers

Citizen's Guide to Services

The Newport News Citizen’s Guide to Services has been developed to provide you with a convenient resource to access city services and programs.

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