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Customer Service & Information

Customer Service & Information - Waterworks

Important information for our Residential and Business Customers

Below are links to many documents and forms that may be of interest to you. If you have questions or need assistance, please feel free to email us at and we will get back with you.

Boy drinking water from a glass Water Glasses ebilling2011
Residential Business eBilling Information

Newsletter (3.0 MB)

Fact Sheets

Pools & Irrigation

Newsletter (3.0 MB)

  Fact Sheets

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One City Marathon

Newport News One City Marathon coming March 15, 2015

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Contact Information

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Email us at
Monitored during normal business hours

Newport News Waterworks
700 Town Center Drive
Newport News, Virginia 23606

(757) 926-1000
(757) 926-1100 TTP

After hours emergencies only
(757) 234-4800

Additional phone numbers


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