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Hydrant Flow Request

Please fill out this form as completely as possible.

Customer Information
(Required)
(Required)
(Required)
(Required)
(Required)
(Required)
Format: (999) 999-9999 or 999-999-9999 (please include your Area Code)
Format: (999) 999-9999 or 999-999-9999 (please include your Area Code)
(Required)
Flow Information
Provide at least one of the following:
Please include jurisdiction.
Please see Note 1 below.
Site Information
You may upload an image (map) of your site from your computer. Limit: 4 MB

Notes:

  1. Hydrant numbers are stamped on the top of each fire hydrant nut. Using this number is the best way to communicate.
  2. Fire flow tests are conducted by flowing one hydrant and reading the residual pressure at another, non-flowing hydrant. The non-flowing hydrant will be at the location specified.
  3. In some cases a fire flow is not feasible or useful. Such cases may include:
    • Areas that do not contain two hydrants closely connected hydraulically

    • Areas where property damage from a flowing hydrant is likely

    • Hydrants under the influence of pressure reducing valves

    • Hydrants on large transmission mains

    Waterworks will, at their discretion, substitute results from a calibrated hydraulic model when a flow test is not feasible. If model results are used, it will be noted on the report sent to the customer.
  4. Flows are scheduled through the Distribution Operations Branch and are usually completed within 10 business days from date of receipt, unless unforeseen events adversely affect scheduling.
(Required)
Helpful Hint: Click the Calendar icon at the end of the date field and click Today.
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Waterworks Contact:
Chris Basford, P.E.
Senior Engineer
757-926-1068
cbasford@nngov.com

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Contact Information

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Email:
wwcustservice@nngov.com
Mail:
Newport News Waterworks
700 Town Center Drive
Newport News, Virginia 23606
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Phone:
(757) 926-1000
(757) 926-1100 TTP
Monday–Friday 8am–5pm

After hours emergencies only
(757) 234-4800

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