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Waterworks

Our mission is to contribute to the well-being of our community through the provision of an adequate supply of high-quality drinking water.

Please take note: Pay your water and HRSD bill at the Treasurer's Office at Newport News City Hall (2400 Washington Avenue) beginning November 2. Waterworks will permanently close the walk-in services office at 2600 Washington Avenue at the close of business, October 30.

Newport News Waterworks is a regional water provider, owned and operated by the City of Newport News, that serves over 400,000 people in Hampton, Newport News, Poquoson, and portions of York County and James City County.

Find out how much water is in our reservoirs by checking out our Current Reservoir Level.

Before the really cold weather sets in, prepare your water pipes from freezing. Here’s how.

Water Savings Calculator Icon

Use this simple calculator to estimate how much water you can save by installing WaterSense™ labeled faucets and toilets in your home or apartment building.

Water - Use it Wisely Logo

Newport News Waterworks belongs to the Hampton Roads Water Efficiency Team. Find out how you can use water wisely.

WaterSenseWaterworks is a U.S. Environmental Protection Agency WaterSense partner. Learn how you can protect the environment by choosing products and professionals displaying the WaterSense logo.

Useful Links

In the Spotlight

Estimate Water Savings

Calculator offers a way to estimate how much water you can save by installing WaterSense™ labeled faucets and toilets in your home or apartment.

Straight From the Tap

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Contact Information

WW_Logo

Email:
wwcustservice@nngov.com
Mail:
Newport News Waterworks
700 Town Center Drive
Newport News, Virginia 23606
Directions

Phone:
(757) 926-1000
(757) 926-1100 TTP
Monday–Friday 8am–5pm

After hours emergencies only
(757) 234-4800

Additional phone numbers

Citizen's Guide to Services

The Newport News Citizen’s Guide to Services has been developed to provide you with a convenient resource to access city services and programs.

Learn More