Our mission is to contribute to the well-being of our community through the provision of an adequate supply of high-quality drinking water.

Please take note: Pay your water and HRSD bill at the Treasurer's Office at Newport News City Hall (2400 Washington Avenue) beginning November 2. Waterworks will permanently close the walk-in services office at 2600 Washington Avenue at the close of business, October 30.

Newport News Waterworks is a regional water provider, owned and operated by the City of Newport News, that serves over 400,000 people in Hampton, Newport News, Poquoson, and portions of York County and James City County.

Find out how much water is in our reservoirs by checking out our Current Reservoir Level.

Before the really cold weather sets in, prepare your water pipes from freezing. Here’s how.

Use this simple calculator to estimate how much water you can save by installing WaterSense™ labeled faucets and toilets in your home or apartment building.

Newport News Waterworks belongs to the Hampton Roads Water Efficiency Team. Find out how you can use water wisely.

Waterworks is a U.S. Environmental Protection Agency WaterSense partner. Learn how you can protect the environment by choosing products and professionals displaying the WaterSense logo.

Useful Links

• Contractor Certification for pipeline installation (21 KB)
• Approved Contractors (87 KB)
• Progress on the Walkers Dam Project (184 KB)