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Customer Service Survey 2

Question details

Please think back over the last year. Within this time, in which ways did you interact with the City? Some of the ways you may have interacted could include paying a water bill, checking out library materials, purchasing mulch. (Required)

Satisfaction with City Services

Question	Completely Satisfied	Very Satisfied	Satisfied	Somewhat Satisfied	Not Satisfied
Thinking back to your most recent interaction with the City, how satisfied were you with the level of customer service you received? (Required)

Focusing on this interaction, please let us know how you think the City can improve its customer service.

Please provide any other comments and feedback regarding customer service in Newport News.

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