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Sanitary Sewer Operations and Maintenance

The Sanitary Sewer Operations and Maintenance program is split into two distinct sections: the Collector/ AIMS section and the Pump Station section.

The Sanitary Sewer Operations and Maintenance program is lead by the Operations Superintendent and split into two distinct sections. The Collector/AIMS section and the Pump Station section. Each of these sections is lead by an Operations Supervisor.

Operations Superintendent
The Operations Superintendent is directly responsible for all day-to-day operations of the Sanitary Sewer section and oversight control of the Pump Station section. Areas of concentration include construction installation and repair projects, (AIMS): Analysis, Inspection, Maintenance and Support programs, sewer stoppages, preventive and predictive maintenance. The various crews reporting to the Operations Superintendent are described on this page.

Here is a good link to some general information about Sewerage Systems: http://www.learner.org/exhibits/garbage/sewage.html

Sewer Stoppages
Crews are engaged in clearing residential and industrial sewer stoppages from the city's right-of-way line to the sanitary sewer mainline. Crews are available for this work on a sixteen hour a day basis. After hours requests for service are received by the Police Department. They are routed to an on-call Wastewater Division Operations Superintendent who determines the appropriate response.

Collector/AIMS section

Collector/AIMS Operations Supervisor
The Collector/AIMS Operations Supervisor is responsible for supervising and coordinating all work assigned to the AIMS and Collector sections as well as how they mutually support each other in assigned operations. This position will assist the Operations Superintendent in the day to day operations, maintenance and repair/replacement of the sanitary sewer system throughout the City of Newport News.
 
Collector Operations: sewer construction/installation/repair
This section is responsible for the repair or replacement of broken sanitary sewer mainlines, laterals, and manholes. This section also handles all new residence tie-ins, contractor coordination for new residential sewer connection issues and support in helping septic tank users transition to City of Newport News sewer service.
 
Analysis, Inspection, Maintenance and Support (AIMS)
The primary mission of the AIMS group is the analysis and inspection of the City of Newport News sanitary sewer mainlines, laterals and manholes. This cyclic program utilizes state-of-the-art equipment including laptop computers, CCTV, robotics, and GIS (Geographic Information Systems) systems to analyze the entire City of Newport News sewer system by pump station service area utilizing all of these tools and more. These analysis/inspection programs results in identifying all problem areas of the service areas sewer system, repairing the problems or replacing all damaged or aged sections through the division's Capital Improvement Program (CIP), and to map the entire service area components with GPS (Global Positioning Satellite)/GIS instrumentation.
 
Additional units in the AIMS group are assigned to inspect sewer lines prior to street reconstruction. This concept permits a comprehensive inventory of the city's sewer lines in advance of major street work. Crews are also assigned to clean sanitary sewer mainlines throughout the city. Preventive maintenance of these lines help to mitigate sewerage overflows.
 
One of the components of our sewer inspection program is smoke testing of the sewer mainline. Smoke testing is designed to find leaks in the sewer system. If we are planning to conduct this type of inspection in a residential area, a letter is supplied to the citizens.  The letter describes the types of work that we are conducting as well as detailed information about the product we are using.
 
Here are links to the Notice to Residents Letter and some basic Questions and Answers related to smoke testing.

It is important to note that if smoke is observed inside a residence, there is usually one of the following problems:
  1. A dry trap from a basement or shower.
  2. A leaking toilet wax seal.
  3. A stopped up roof vent.
In the cases listed above, there is a potential for sewer gas to enter the residence. Immediate action should be taken on the part of the homeowner to repair the problem.

Here is an example of some problems that can cause infiltration and inflow into the sewer system.

Here is a sample of how your sewer lateral ties into the sewer system.
 
Pump Station Operations

Pump Station Operations Supervisor
The Pump Station Operations Supervisor is responsible for the day-to-day operation and maintenance activities related to over 170 sewerage and stormwater Pumping Stations along with 148 Pump Station and Public Building Emergency Power Generation Systems. This position will assist the Operations Superintendent in the day to day operations, maintenance and repair/replacement of the sanitary sewer system throughout the City of Newport News.
 
Pump Station Operation and Maintenance
There are currently over 170 pumping stations located throughout the city. Personnel under the direction of the Pump Station Operations Supervisor perform preventive and corrective maintenance on all mechanical and electrical equipment associated with the stations. Additionally, two generator mechanics perform preventive and corrective maintenance on emergency generators for public buildings and pumping stations.

Modern technology plays an important role in the activities of this group. The latest in Supervisory Control and Data Acquisition technology (SCADA) is in the final stage of full implementation throughout the City of Newport News Pump Station system. This system will permit continuous monitoring of the flows, well levels, pressures, and overall condition of the pumping stations from our operations center. Also, many of our pumping stations are completely controlled by computer technology.

An apprenticeship program for Pumping Station Mechanics and Instrumentation and Control Specialists helps to assure that our staff is on top of latest technology.
 
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Contacts

Email: gpubwk@nngov.com
 
Mail: Dept. of Public Works
Wastewater
513 Oyster Point Rd.
Newport News, VA 23602
 
Phone:  (757) 269-2750 
 
Fax: (757) 269-2772 
 
TTY: (757) 269-2889 

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