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Garbage Collection

Garbage Collection. Yard waste, bulk trash and garbage carts are collected weekly.

What We CAN Collect

Household wastes, such as food, packaging and paper, that result from ordinary household activities. All waste must be placed in your green City container. Ideally, waste should be bagged and tied before being placed in the cart.

What We CANNOT Collect

Liquid or hazardous wastes, bagged household wastes set outside the green City container, or heavy items such as rocks, dirt, sand or concrete.

Collection Procedures

Containers must be on the street adjoining your property by 7 a.m. on your day of collection. Containers may be set out after 3 p.m. the day before the scheduled collection, and it must be removed by midnight the day of collection. All other times, the container must be at the side or rear of your residence.

Place your container on the street in front of your residence as near the curb or edge of the road pavement as possible. Place container with handle away from the street. To make sure we can collect your container, place it away from vehicles, poles, mailboxes and other obstructions. All trash must be fully contained in the cart with the lid closed securely. This prevents spillage of trash on the street.

What To Do If Your Collection Was Missed

If you have followed the collection procedure and your container was missed during collection, call the Public Works Call Center (757-269-2700).

Common City Code Violations

The most common City Code violations that result in your garbage container not being collected are:
  • Containers set out after 7 a.m.
  • Blocked containers
  • Dirt, rocks, sand and building materials in containers
  • Overfilled containers
Solid Waste Code Enforcement
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Contacts

 

Email: gpubwk@nngov.com
 
Mail: Dept. of Public Works
Solid Waste
513 Oyster Point Rd.
Newport News, VA 23602
 
Phone:  Public Works Call Center:
(757) 269-2700

Administration:
(757) 269-2850

Compost Facility:
(757) 886-7947

Litter Line:
(757) 269-2870
 
TTY: (757) 269-2889 
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