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Solid Waste Division
Solid Waste Division of the Public Works Department
| Notice to Solid Waste Customers: Collection Schedule for the Thanksgiving Day Holiday |
Newport News City Administrative Offices will be closed on Thursday, November 27, 2008 and Friday, November 28, 2008 in observance of the Thanksgiving Day Holiday. |
Garbage. bulk, and recycling collection will be conducted as usual on Monday, Tuesday and Wednesday of the holiday week. Thursday’s collection will be on Friday, November 28, 2008. Your normal collection days will resume on the week following the holiday. |
The Citizen’s Drop-Off and Compost Facility (landfill) located at 550 Atkinson Way will be; closed on Thursday, November 27, 2008 but will resume normal operations on Friday, November 28, 2008. |
| Mission Statement |
The mission of the Solid Waste Division is to provide environmentally responsible collection and disposal of residential waste and to promote clean community programs and policies. |
Regular Collection Schedules - Garbage, Bulk Waste and Recycling |
For those residents served by the 18-gallon bin recycling program, collection is weekly. For those served by the 64-gallon cart recycling program, collection is every other week. To inquire about your collection day, please contact the Public Works Call Center at 757-269-2700. Garbage and Bulk Waste are collected at curbside once each week from single family homes. In most instances garbage and recycling collection are offered on the same day of the week. |
Most townhouses, condominiums and mobile homes that pay a solid waste fee also receive weekly collection of recyclables. Drop-off recycling is available to those that are not accessible for curbside collection. If you need information on collection days for your neighborhood, call the Public Works Call Center (757-269-2700). |
Delays in Collection |
Collection of garbage, bulk wastes and recyclables may be delayed from time to time due to holidays, equipment problems, or seasonal high waste volumes. In these instances, collection will usually take place within the next one to two working days. |
During emergencies and natural disasters, collections may be delayed or temporarily cancelled. This information will be posted on the City's Cable Channel 48. |
Public Works Call Center |
Automated call processing is available by calling 757-269-2700. Personal assistance is available during normal office hours by remaining on the line. |
A Request for Kindness |
Remember solid waste is collected by people, not just trucks. Glass can shatter and cut, medical waste can transmit diseases, and chemicals can burn or blind. Please adopt safe practices and observe the rules as defined in each category. You will continue to receive the best service the Solid Waste Division can provide and our front line professionals will remain safe. |
Eligibility for Service |
Garbage, bulk waste, and recycling service are provided to occupied single family households that pay a Residential Solid Waste Fee. Fees are charged on the resident's water bill. Collections cease 30 days after an account has been terminated or a property has become vacant. |
Backyard Collection for the Physically Disabled |
Residents who are temporarily or permanently disabled are eligible to receive backyard garbage and recycling collection, if no other able bodied person resides in the household. |
To receive an application for backyard collection, call the Solid Waste Office (757-269-2874) and an application will be mailed to you, or you may download an application in pdf format. A physician's certificate is required as a part of the application process. |
Download the Backyard Collection Application (pdf: 373.1 KB) |
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