The Newport News Police Department is committed to providing quality, professional service to all members of our community. As such, we do our best to recognize our employees who provide exemplary citizen service. However, when the need arises, we also do our best to investigate - in a fair, thorough, and impartial manner - any complaints we might receive against an employee.



Community members or visitors to Newport News who have had a positive experience with a NNPD officer or civilian employee are invited to share their positive experiences by submitting a commendation. To commend an employee, click here.



Sometimes, however, individuals may feel that a member of the NNPD has failed to meet our high standards of service to the community. In those situations, individuals may wish to file a formal complaint. Should you wish to file a complaint against an employee, click here.