Customer Service Survey Intro
The City of Newport News strives to provide the highest level of customer service for its customers. To ensure we are meeting this goal, we are evaluating our current level of customer service and we need everyone’s input. Your accurate responses to these questions are very important. Thank you for taking the time to complete this confidential survey. Results will be available at a later date on the City of Newport News’ intranet.
If you do not have computer access, please see your Director for a paper copy of the survey.




