Customer Satisfaction Survey
The City of Newport News strives to provide the highest level of customer service for its customers. To ensure we are meeting this goal, we are evaluating our current level of customer service and we need your input. Your accurate responses to these questions are very important. Thank you for taking the time to complete this confidential survey. Results will be available at a later date on the City of Newport News’ website, located at www.nngov.com.
To begin the survey, please select the response below that best describes you:
Are you a Newport News resident?
Are you a Newport News City employee?
Are you a student studying in Newport News?
Are you employed in the private industry sector working in Newport News?
Are you employed with a state agency located in Newport News?
Are you employed with a federal agency located in Newport News?
You can also pick up or drop off a hardcopy of this survey at these locations.




