The Newport News Public Library System is studying how it can improve. In order to do this, we are surveying residents to get their opinions and to find out more about their interests. Information gathered from this survey may be used to make changes in library services and programs. Your responses will help your community libraries better serve their residents.

Please answer all of the questions on this survey. The most important thing you can do is make sure the responses that you provide are as accurate as possible. There are no right or wrong answers; we are only interested in your opinions. You may write in your own answer if the choices don't apply to you, and you may provide comments. The results of this survey will be available on the library's website at www.nngov.com/library, or you may request to have a written report of the findings to be mailed or e-mailed to you. All responses will be kept confidential and will not be associated with you in any way.

Thank you so much for your time and attention to providing accurate responses.