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Downloadable Audiobooks FAQ

What are Downloadable Audiobooks/eAudiobooks? eAudiobooks are digital versions of audiobooks that you download to your computer and listen to from your computer or from your MP-3 player.

What do I need to use this service? You need a Newport News Public Library card, a free account from NetLibrary/Recorded Books and a PC that runs Windows 2000 or XP with Windows Media Player Versions 9 or 10. (Go to www.microsoft.com to download WMP) and a WMA compatible portable player.

How do I know if my MP-3 player will work? Click here or for a list of tested players and the criteria necessary to play large file eAudiobooks. The NetLibrary/Recorded Books website also has excellent help screens.

How many eAudiobooks can I download and how long can I keep them? You may have up to 10 eAudiobooks in your account at any one time. You may keep them for 3 weeks and renew them for another 3 weeks.

What happens after 3 weeks? After 3 weeks the file expires & becomes unreadable. It will still be stored on your computer’s hard drive and/or on your MP-3 player’s drive so you will need to delete the file to free-up space.

What if I’m not finished listening to a book? You may renew it for another 3 weeks by renewing the license from the NetLibrary web site. If your checkout period has expired, you can checkout the title again without downloading it. Click on the Checkout (No Download) link from the Download page for the title. Open the expired file from your media player. It will automatically connect to NetLibrary, prompt you to log in and re-checkout the title.
 

 

Please Note! Before transferring an eAudiobook to a portable device, you must open it at least once on your computer. You can then transfer the title to a portable device using your media player. Please refer to your media player's help section for complete details.

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