Welcome and thank you for visiting our Human Services website. The Department of Human Services is committed to being the best community partner. We aim to leverage the financial, protective and supportive resources that you, the consumer, deserve to maximize your economic and social functioning in the City of Newport News. To  realize this commitment, we stand ready to work with you. I know staff in Human Services is passionate about offering you an opportunity to enjoy an improved quality of life. To begin demonstrating our commitment to you, we will be engaging in a strategic planning process that will develop the business case for simplifying how we do business with you. So, you will be hearing terms such as business process re-engineering and cost / benefit analysis. Keep in mind that our commitment is to use innovative business opportunities to serve you in the most effective, efficient way possible.

A major initiative that we are actively involved in is Keeping Our Kids Safe. This initiative has a citywide prevention focus. We are very pleased to be part of an initiative that seeks to ensure that every child in the City of Newport News is in a safe and nurturing environment at home, school and the community. We look forward to your involvement in this initiative.

We are proud to be part of a dynamic group of City departments committed to serving their consumers in a caring and professional manner. Last year over 20,000 residents of Newport News were connected to federal, state and local programs by a case worker in Human Services. Please read about the services listed on this website and feel free to contact us with questions or ideas on how we can streamline our processes to better serve you.

Sincerely,

Glenn Butler, Director
Department of Human Services