The Newport News Fire Department complies with the national standard for ambulance transport fees.  In general terms:

• City residents with insurance will have no out of pocket expenses for emergency medical services. 
• Any patient without insurance can apply for a hardship waiver to cover transport fees.  To qualify, they must meet established income requirements.
• City residents without insurance and who do not meet the criteria established to qualify for a hardship waiver are responsible for 80% of the transport fee.  The remaining 20% will be adjusted off as a discount. 
• Non-City residents with insurance will still be required to pay the co-pay and any deductibles.  Also, non-City residents without insurance and who do not qualify for a hardship waiver are responsible for the entire transport fee.

If you have any questions, please contact the Emergency Medical Services billing office at (757) 926-8459.