FAQs or How do I...

 
What services does Engineering provide to the city?
Department of Engineering Overview

I want to look at a map for the city.
City Maps (Interactive)

Where do I go to complain about stormwater flooding, debris, fish kill or illegal dumping?
Stormwater Complaint Form (ON LINE FORM)

There is someone working in the Right-of-Way.  How do I find out who it is and what kind of work is being done?
Right of Way Concerns/Questions (ON LINE FORM)

I was involved in a traffic accident, how do I get information for traffic signals and timings?
Traffic Signal Information
 
How do I get information on traffic counts?
Traffic Count Historical Growth Information PDF (38 KB)
 
What street projects are associated with the Virginia Department of Transportation (VDOT)?
VDOT Street Projects
 
What permits does Engineering provide?
Engineering Permits and Applications
 
There is a streetlight that has been out for sometime, how or who do I contact?
Street Light Complaint Form (ON LINE FORM)

What do I do to find out if the timing on a traffic signal/flasher are correct or could be changed?
Traffic Signal Complaint Form (ON LINE FORM)

How are Stormwater Service Charges calculated?
Stormwater Management Service Charge

I am a contractor and need to know the work hour restrictions to work in the streets.
Street Work Hour Restrictions

I need a listing of all the streets in Newport News.
Street Index PDF (563 KB)

How do I find out what streets are closed?
Scheduled Street Closures and Detours

How do I find out about the new Citywide Signal System?
Citywide Signal System Upgrade

The sewer connection fees have changed, how do I find the new rates?
Sanitary Sewer Connection Fee Rate

A sign has been damaged, how do I get it replaced?
Traffic Sign Complaint Form (ON LINE FORM)

What projects are going on in the City of Newport News?
Project Status Report PDF (2 MB)
 
How can I get flood zone verification?
Flood Zone Verification Request (ON LINE FORM)

I have been flooded, how do I get help?
Flood Assistance Program (FAP)

Where do I find the bike routes/paths in Newport News?
Bike Routes/Paths

Are there signs available indicating that there are deaf/blind children living in a residence on a city street?
Blind Child Area Warning Sign Request PDF (15 KB)
Deaf Child Area Warning Sign Request PDF (15 KB)