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Good Neighbor Guide

FREQUENTLY ASKED QUESTIONS

To help you become acquainted with some of the City's laws and know what resources you have available to you as a citizen, below are answers to a few frequently asked questions on neighborhood related issues. 

 

Q: There are always several cars parked at my neighbors home which limit my ability to find a place to park. Can the City regulate this? 

A: If vehicles are parked on the street and limit traffic flow, do not have tags or an inspection sticker, contact the Police Department at 247-2500. If a vehicle is parked on private property and is not in operable condition and/or does not have valid license plates or an inspection sticker, contact the Department of Codes Compliance to report a violation.

Q: I have noticed that some of my neighbors leave their garbage and recycling carts at the curb for several days after collection. Are there any rules in place to limit how long garbage carts can be left at the curb?

A: Yes. Garbage carts and recycling containers should not be set at the curb any earlier than 3:00 p.m. the day before your scheduled collection day or later than 7:00 a.m. on the day of collection. After collection, trash and recycling containers should be stored on the side or rear of the home no later than midnight on the day of collection. If you feel that your neighbor is a habitual offender of this requirement, call the Department of Public Works at 269-2700.   Public Works periodically checks and gives citations for violations of this provision.

Q: My neighbors have late night get-togethers and disturb the entire neighborhood. Who should I call?

A: The City of Newport News’ nuisance laws were created to keep our neighborhoods safe and are not limited to restricting excessive noise such as loud music from either a home or car stereo. Examples of violations of nuisance laws include parties attended by a large number of people that tend to “spill” out into the street or yard, large or loud gatherings on backyard decks, vehicles parked in residential neighborhoods that require parking decals and general speeding in neighborhoods. Call the Police Department if you feel that your neighbor is in violation of the City’s nuisance laws.

Q: There seem to be multiple families living in my neighbor’s home which is causing a disturbance for the entire neighborhood. Is there anything that can be done?

A: The City of Newport News restricts the number of unrelated persons living in single-family homes to three. Overcrowding negatively impacts the residential environment by generating higher levels of usage, more traffic and increased trash than what is normal for the neighborhood. If you suspect that your neighbor is in violation of this provision, contact the Department of Codes Compliance to report a violation.

 

IMPORTANT PHONE NUMBERS


Newport News Information Assistance    926-8000

 

Codes Compliance  926-8861

Communications & Community Relations   926-8501

Fire Department
    Emergency    9-1-1
    Non-Emergency   926-8404

Public Works   269-2700

Police Department
    Emergency   9-1-1
    Non-Emergency    247-2500
    Police Information    928-4100

 

CNU Campus Police (Non-Emergency)   594-7053

CNU Student Affairs Office    594-7160

Neighborhood Relations Hotline  926-8540, neighbors@nngov.com

 

 

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Office of the City Manager
Communications & Community Relations
2400 Washington Avenue, 10th Floor
Newport News, VA 23607

(757) 926-8501
(757) 926-3514 (FAX)

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