Ask a Question or Request a Service with 311
The City of Newport News is proud to offer a 311 Contact Center to our residents. Through this service, residents can request a city service or ask questions about city-related issues online, by phone or email, or with our 311 mobile app. Listed below are the requests you can submit online and on our mobile app. If you don’t see the service you need, call us at 757-933-2311.